In July 2019, G2A, the corporate behind the controversial G2A Marketplace, provided to open its transaction historical past to an unbiased auditor. The purpose was to clear its title of any wrongdoing after years of accusations it helps facilitate the sale of stolen items. Only a single developer took them up on the supply. Now G2A will voluntarily pay them nearly $40,000.
Among its many traces of enterprise, the Polish-owned and Hong Kong-based G2A runs a storefront the place customers from all over the world can promote sport keys. It likens that service to retailers like Amazon and eBay. Developers of all sizes have complained for years that the G2A Marketplace permits for the sale of stolen items. The scenario has led to shouting matches and heckling between builders and G2A staff in the true world.
In 2019, G2A made what it claimed to be a daring supply, promising 10 occasions the worth of any fraudulently obtained sport keys bought on its market. There was just one catch: Developers needed to work with G2A and an unbiased auditor. Only one firm, Czech-based unbiased developer Wube Software — makers of Factorio — signed on to this system. G2A informed Polygon on the time that it supposed to make use of both PricewaterhouseCoopers, Ernst & Young, KMPG or Deloitte to carry out the audit.
Unfortunately, in line with a blog post issued on Wednesday, G2A couldn’t come to phrases with these giant companies and simply did the audit themselves.
“Wube reported to G2A a list of 321 keys that it believed had been sold online illegitimately,” G2A mentioned within the weblog submit. “After assessing a number of independent auditing companies and finding none that would meet our agreed requirements, Wube and G2A decided that G2A should proceed with an internal investigation. This investigation confirmed that 198 of Wube’s keys had been sold via its Marketplace between March 2016 — June 2016.”
As a consequence, Video gamesIndustry.biz reports that G2A has paid out $39,600 to Wube, which is — as promised — 10 occasions the worth of the full-price sport keys in query.
In its submit, G2A accepts no blame for permitting the illegally obtained keys to be bought.
“When we launched this offer, we wanted to send a clear message to the gaming community that fraud hurts all parties,” G2A mentioned within the weblog submit. “As we spell out in this blog, fraud directly hurts individuals who buy illegitimate keys, it hurts gaming developers and it ultimately hurts G2A because we are forced — as the transaction facilitator — to cover costs related to the sale. We wanted to amplify that message and capture people’s attention.”
It went on so as to add that, going ahead, it’s now dedicated to compensating builders in full for any charges incurred “for any keys sold via G2A Marketplace, if they are able to prove they were illegitimate.”
Update: G2A responded to Polygon with a press release.
“We would be the first to admit that, in our formative years as a company, we took too long to recognize that a small number of individuals were abusing our Marketplace,” mentioned a G2A spokesperson. “However, the criticism we received was the wake-up call we needed, and over the last years we have been totally committed to tackling any incidents of fraud on our site. Today we use some of the most sophisticated proprietary anti-fraud AI technology of any online marketplace for digital products.”