Genshin Impact Account Security Reminder Issued After Phishing Issues

HoYoVerse shared a warning about Genshin Impact phishing makes an attempt and reiterated safety measures gamers can take when enjoying the game. The firm famous folks reporting phishing websites, which led to accounts being compromised. As a part of its recommendation for avoiding such conditions, it reminded folks to all the time test to make sure it’s an official HoYoVerse and Genshin Impact website and to keep away from plug-ins or unofficial sources.

Here is HoYoVerse’s official assertion and recommendation on Genshin Impact account safety to fight phishing, which it shared on the game’s web site.

Recently, we now have obtained suggestions from Travelers by means of group and customer support channels that some Travelers have logged in to phishing websites from unknown sources, leading to issues similar to unauthorized logins and account theft. We take all suggestions of this nature extraordinarily critically and can promptly examine and observe up on every case based mostly on the data offered by Travelers.

In the method of checking accounts with safety dangers, we discovered that many of those accounts have logged in to third-party web sites and functions from unknown sources. While we proceed to crack down on unlawful phishing web sites and improve account safety by means of technical means, we hope that Travelers:

  1. Do not depend on info from unofficial platforms or go browsing to pages from unknown sources, similar to: pages for topping up Primogems, promoting accounts, and so forth
  2. Do not use exterior or third-party plug-ins.
  3. Do not present delicate safety info similar to account passwords, SMS, and electronic mail verification codes to others. Do not share your account with others.
  4. Please confirm the official area identify when logging in and downloading:,,, hoyo.hyperlink.

If you’ve got uncovered your account to any of the above dangers, we suggest altering the password as quickly as doable to make sure account safety.

If you uncover some other security-related points along with your HoYoverse account, Genshin Impact, and different merchandise, please contact us through varied channels (together with however not restricted to the HoYoLAB App, the Genshin Impact Customer Service electronic mail handle [email protected], or different means). We are prepared and prepared to resolve any and all points that will come up. Thank you on your help!

As a reminder, there’s 2FA account verification for Genshin Impact as a safety member. That characteristic appeared again in May 2021. That is barely obtainable for folks enjoying on a PC or cell system.

Genshin Impact is on the market for the PS4, PS5, PC, and cell gadgets. The 3.4 replace will arrive on January 18, 2023.


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